Ukraine hotels: Kiev hotels (Kiev, Ukraine)

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Ukraine hotels in Kiev

Ukraine hotels in Kiev and in other cities can be booked here
You can also find photos of Odessa hotel odessa, lvov, ukraina hotels, donetsk, president hotel kiev hotels in kiev. Yes, all Ukraine hotels in Kiev are here.

General

How do I search a room?
Our search process is very simple. At a «Start your search» box select or enter the desired city, enter check in/check out dates, select room type, then select a price range applicable to you: search results will be displayed automatically in the form below.

How do I reserve a room?
Reservation process is very easy. Using "Filter" find the room that meets your requirements and press "Book now" button in the left column of the search results. At the "Booking details" page select number of rooms you like to book, number of adults/children, additional services such as transfer or VIP-service. Price breakdown will be displayed automatically. Then fill in you contacts details and press Submit button.
After submission, your booking order will be processed by us. We will check room availability and reserve the room for you. We will certainly confirm you reservation by e-mail.
Full payment is required as soon as your booking is confirmed. Your booking will be held on option for 7 days after confirmation of services (or until 48 hours within arrival if booking within 9 days) by which time we must be in receipt of cleared funds. You should pay us by using the Credit Card.
To pay for you reservation you may follow the link, provided in confirmation e-mail or visit www.ukraine-hotels.biz.
While paying you will be redirected to our partner site eCommerceConnect. Right after entering your payment information at eCommerceConnect the required amount will be charged from your card.

Is it safe to use my credit card?
Yes. We take this matter very seriously. eCommerceConnect uses SLL encryption, certificates for site identification and other security technologies to guarantee your safety. You can find additional details about security here.

I don’t have long to wait for a confirmation. What can I do?
Typically, most reservations are made in real time and your confirmation should only take a few seconds. You will be notified of the status of your reservation within 2 to 4 hours. However, there can be delays. In such cases, you will receive an email from us without a confirmation number. When we receive the confirmation number from the property, it will be emailed to you. If there is a special request or rate change associated with your reservation, the request will be sent to a Customer Care agent for processing. You may contact us directly at info@ukraine-hotels.biz

Canceling Reservation

What is the cancellation policy on my reservation?
When you are completing the Reservation Form, the Cancellation Policy will be provided in red or there will be a link to read the cancellation policy. You can also view the property information page to find the cancellation policy. These policies will vary from hotel to hotel, so you must read each one carefully. In general, the standard increments are that you must cancel the room(s) by 4 or 6 PM on the arrival date, or 24, 48, or 72 hours prior to your specified arrival; however, these are just general guidelines and the specific policy of the property will prevail. If you cancel before the deadline, generally you will not be charged a penalty. Canceling after the stated period will result in a cancellation penalty fee. Some reservations are non-refundable and cannot be cancelled after booking.

How do I cancel a reservation?
To view or cancel your reservation, please, sign in with you e-mail and password, entered during your reservation. Pres "Cancel" button for appropriate reservation. Sign in link is provided on the home page.
Cancellation link is also provided in notification e-mail, sent to your after reservation.

Miscellaneous

Is there a hotel shuttle service to/from the airport?
Many hotels offer shuttle service to and from the airport. This may be listed on the Hotel Details page. If it is offered, there may be a charge by the hotel for this service. Vacation rentals often do not have this type of service.

Is parking available? Free parking? Long-term parking?
Most hotels and apartments offer free parking to their guests, although some may charge. Long-term parking is offered at the discretion of the property (often in conjunction with park and fly rates). This may be listed on the Hotel Information page.

What if there will be more than two adults in the room?
Most hotels allow additional guests to stay in the rooms at a charge (usually the equivalent of between $5.00–$20.00 per person). Some hotels and most apartments have a limit on how many people can stay in a room. This may be listed on the Hotel Information page.

Our children will be with us… do they stay free?
Usually children under 12 years of age stay for free in their parent’s room using the existing bedding. The age requirement differs depending on the specific hotel’s policy. This may be listed on the Hotel Information page.

Are rollaway beds/cots available?
Most hotels and some self-catering apartments offer rollaway beds and cots (typically at a charge equivalent to $5.00–$20.00 each). Some may have restrictions on what room types will allow rollaway beds. This may be listed on the Hotel Information page. If special requests are accepted, a section will appear on the Reservation Form to insert such requests and submit them to the hotel or apartment.

What are the directions to the hotel?
The location information of the hotel is sometimes listed on the Hotel Information page. This can identify the distance from the hotel to certain landmarks or the airport. Self-catering reservations will have directions included in the confirmation email.

Is breakfast included?
Many hotels offer free breakfast. Often this is a continental breakfast or sometimes just coffee and donuts. It would be very rare for a self-catering apartment to provide breakfast. If included, it should be listed on the Information page.

What is the Ukraine-hotels.biz Refund Policy?
Ukraine-hotels.biz strives to provide the best service possible and will work on behalf of our clients to rectify any regrettable circumstances pertaining to your reservation. However, we acts only as an independent agent to secure services of a car rental supplier, hotel, self-catering property vacation rentals, or other travel related supplier. Therefore, we have no control over personnel, equipment, or operations of these suppliers and shall not be held liable for any inconvenience, personal injury, property damage, or other loss incurred as a result of any wrongful acts, omissions, or default on the part of the suppliers. All grievances must be reported with any and all supporting documentation to Ukraine-hotels.biz within 60 days of the mailing of the first credit card statement showing any discrepancies for billing and payment issues or within 60 days after the completion of travel services provided.

Do hotels have minimum age requirements?
Please be aware that some hotels may have minimum age restrictions or requirements when reserving a room. For example, some hotels with casinos may require you to be 21 years of age to check into a room. Please inquire with a Customer Care Agent or with the hotel directly.

What if I find a lower price after booking?
Special Internet Rate hotel reservations booked through Ukraine-hotels.biz are guaranteed to be the lowest rate. If there is a lower rate available for the same dates and the same hotel, you must contact us within 24 hours of booking your "Special Internet Rate" reservation. We will either refund you the difference or cancel the reservations without penalty. This guarantee only applies to rate indicated as "Special Internet Rates". It does not apply to special events such as New Years Eve.

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